Please read all the following terms and conditions before placing your order with Energy Innovation Ltd.

Payments
We accept the following payment methods:
MasterCard / Visa / Visa Delta / Visa Electron / Solo / Switch
Your payment will be carried out securely via Sage Pay.

Order Notes
Please note that all transactions will be carried out in Pounds Sterling (GBP). Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers. If for any reason you wish to cancel your order, you are to contact us via email or telephone ASAP as once your order leaves our manufactures, restocking charges will be applied.

Delivery
Once your order has been confirmed, we will contact you via email with an expected leadtime. Then once your order is ready to leave us on a three working day delivery, we will contact you via email to inform you of this. 

Credit Card Security
At this stage, you will be passed on to a Secure Order Processing page, your details will be encrypted by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details.

Privacy Policy
We collect only the basic personal details required to process your order. We will not release your name, address, email address or any other information about our customers to any outside party. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals.

Your information provided to us during the ordering process is protected by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. This server encrypts information while it is being transmitted across the Internet so that unauthorised people cannot read it.

Returns Policy & Guarantee
We take such pride in the quality of our products. It is very important to us that you are both 100% happy and satisfied with your purchase.
If for any reason the product does not meet your expectations upon arrival simply contact us within two days from the date you received the goods. We do not accept responsibility for unauthorised returns, and also do not except refunds.
All orders are covered by the manufactures warranties. Details of these warranties can be found on their respective websites.